Lin is the best real estate agent in the Bay Area, and I should know, as I've used her services for buying and selling. In 2003, Lin helped us find a fantastic home in the Hayward hills that we loved for 13 years. It overlooks the Bay, and we have enjoyed thousands of spectacular sunsets. Several years ago, we explored the possibility of moving closer to work. Lin thoroughly researched this for us, even though she suspected the economic climate was probably not conducive to the move we were contemplating. She got nothing for her pains, but cheerfully assisted us with a detailed analysis, discussed it with us, and agreed it was not the right time. When the time was right, we asked Lin to help us sell our home. We already knew Lin was an exceptional human being, an expert communicator, and an expert in her field. As we learned, she is also expert in home repair team mobilization, landscaping coordination, home staging, strategic planning, timing, failsafe backup structuring, negotiation, and ethical business practices. Even though Lin is involved with many very high value property transactions, she always treated us like her most important clients with our relatively modest (for the Bay Area) transaction. Lin is incredibly responsive and articulate, and has a take-charge approach to preparing a property for sale. She has an amazing network of handymen, painters, home repair specialists and stagers. My wife and I call her the "little general," though there is nothing little about her commitment, capability, passion for the client's interests, or her results. As for our results, Lin's timing and strategy paid off big time. We had multiple bidders after the first open house, and were in contract four days after listing. Lin's strategic approach resulted in negotiated bids 8.5% over our asking price, far exceeding our expectations. But the story gets better. Even though we thought we had the ideal buyer, Lin carefully structured a no-contingency contract with a back-up buyer just in case a problem developed. To our shock and surprise, a problem indeed developed that increased our risk beyond our comfort level. The buyer failed to perform as agreed in the contract and we seamlessly transitioned to the second buyer. It was smooth sailing, with a trouble-free closing. Lin's secret (or one of them) is working with good people. Her network of home repair experts is comprised of first rate people who enjoy working with other good people. It was altogether a very satisfying experience. However, in full disclosure, refreshing your home while living in it is no piece of cake, but that does not reflect on Lin or her associates. I hope you can tell from my review how thrilled we are with Lin and the outcome of our transactions, getting into the home and then getting out with sizable equity. It says something that after 13 years we sought Lin out to help us again. In closing, let me say that in life, if we are lucky, we run into a certain number of special people that enrich our lives. Lin is such a person. I believe that Lin's satisfaction in life is helping others achieve their dreams. In fact, I'm certain of it.